Animal Care

Can I return an animal that I’ve adopted to the shelter?
Within 21 days of adoption you are able to receive a full refund of adoption fees. Greater than  21 days the adopter can return the animal without a refund. Greater then 60 days is no longer a return it is then considered an owner surrender and fees will apply.

How can I become an Animal Shelter volunteer?
Download the applications from the website,, Sheriff's Office SAVE Program. You must be at least 18 years of age to volunteer unless a parent or guardian accompanies you. You may return the application to the shelter or follow the instructions on the application.

How do I contact Animal Care?
Main: 707.784.1356 Tuesday - Friday 10:00 am to 6:00 pm, Saturday 9:00 am to 5:00 pm.

How do I contact animal control? Report vicious, stray, or injured animals?
Incorporated Cities Vallejo - Call 707.645.7906
Benicia - Call 707.745.3412 (Police Department 24hrs.)
Dixon, Fairfield, Rio Vista, Suisun City, and Vacaville Monday-Friday 8am-5pm only: Call Humane Animal Services 707.449.1700 After Hours & Weekends: Call your local Police Department 
All other hours and County Holidays: Unincorporated county - call Solano County Sheriff''s Dispatch 707.421.7090.

How do I report an animal bite?
If bite has broken skin or possible vicious animal call Solano County Sheriff''s Dispatch 707.421.7090.

How much does it cost to adopt a dog or cat?
Dog adoptions are $95 dollars.
Cat adoptions are $80 dollars.
Rabbit adoptions are $10. 
Adoptions Include: • Spay or Neuter   Free Local Vet Check • Animal Behavior Help Line • 5 week basic Obedience  Class (Dogs Only)
Additional Fees:
Microchip $10 dollars.
Rabies Vaccine $10 dollars.
License fee:  varies by city of residence.

I’ve found a pet. What do I do?
There are 2 options. You may keep the animal at your residence or take it to the nearest shelter. If you decide to keep the animal at home, the shelter will fill out a found report and post it in the facility. The animals information will be checked against animals that have been reported as lost or missing. We also suggest that you post an ad in the local newspaper.

My pet is missing, what do I do?
To check the shelter for your animal you should come in and look at all the animals in person every 2 days. It is also recommended that you place an ad in your local newspaper with your pets information. If your animal has a micro chip and you are the registered owner, bring in proper identification and be prepared to pay boarding and licensing fees (if applicable). You can also go online at, Sheriff, animal care, and general information

Where can I adopt a pet?
You can go online at, sheriff-coroner, animal care, and general information. There you can download the application for adoption this is a great web site for viewing the animals.  You can also visit the Animal Shelter at  2510 Clay Bank Road Fairfield, CA 94533.   Call 707.784.1356 Shelter Hours: Tuesday-Friday:10am-6pm Saturday: 9 am - 5 pm Closed Sunday/Monday  & County Holidays.

Where can I get behavioral help for my dog?
Our Helpline message center is available anytime, call 707.784.1369.  After leaving your message, you can expect a return call, usually within 24 hours, except Sundays and County Holidays

Where can I get my dog licensed?
Your dog REQUIRES a rabies vaccination certificate, enclose a copy (not the original) of the certificate with the renewal or application  along with your payment (check or money order) and mail to: Solano County Dog Licensing 4160 Suisun Valley Rd, Ste E428 Suisun City, CA 94585 Animal Care also excepts payments and applications which are mailed to PetData an agency contracted to process applications.  Licensing fees vary based on if the dog is spayed/ neutered, if there is a late fee and how many years are purchased. License fees are payable in person via credit, debit card, cash, money orders or cashiers check.

Where can I get my pet vaccinated or micro chipped? Cost?
Solano County Animal Care 2510 Clay Bank Road Fairfield, CA 94533 707.784.1356.   For vaccinations visit our website and view our animal lifeline events for clinic dates.  For microchips you may visit daily during office hours no appointment is necessary.  There is a $10.00 fee.  You can go online at, sheriff'-coroners, animal care, and general information.  

Where can I go to spay/neuter my pet? How much will it cost?
The Animal Care Division is not offering public spray/neuter services at this time.

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