Indigent Medical Care

Solano County Medical Services for the Indigent
If you have been denied Medi-Cal or CMSP or have no insurance and need medical services, you can get medical services through the Solano County Family Health Services.   Solano County Family Health Services provides free and low cost comprehensive primary medical services and referrals for specialty, hospital, emergency, pharmacy and ancillary services. 

Cost
There is no share of cost for adults and families whose incomes are at or below the Federal Poverty Level.  If your income is higher, you may have a share of cost based upon your income.

Accessing Primary Care Services

Vacaville

1119 East Monte Vista
Vacaville, CA 95688
(707) 469-4630
·         Monday –Friday, 8 a.m.  – 5 p.m.
·         Patients are seen on an appointment basis

Walk-in Appointments:
·         Adults Only Monday through Friday, 8:00-9:30 a.m.
·         No walk ins for pediatric care

Fairfield

Adult Primary Care Services
2201 Courage Drive
Fairfield, CA 94533
(707) 784-2013
·         Mondays & Wednesdays, 8 a.m. – 6 p.m.
·         Tuesdays, Thursdays, & Fridays, 8 a.m. – 5 p.m.

Walk-in Appointments:
·         Walk-ins –Adults Only, Monday through Friday, 8 a.m. --9:30 a.m.
·         Walk-ins – Adults, Saturday, 9 a.m. – 3 p.m.
·         Partnership HealthPlan of California (PHC) members assigned to other providers can only receive care at Saturday Walk-In Clinics 

HIV Testing
1st & 3rd Wednesdays, 5 p.m. – 7 p.m. 

SDT Clinic (Sexually Transmitted Diseases)
Thursdays, 1 p.m. – 4 p.m.

Pediatric Primary Care Services
2201 Courage Drive
Fairfield, CA 94533
(707) 784-2013
·         Monday through Friday, 8 a.m. – 5 p.m.
·         No Walk Ins

Walk-in Appointments:
·         Saturday, 9 a.m. –3 p.m.
·         Partnership HealthPlan of California (PHC) members assigned to other providers can only receive care at Saturday Walk-In Clinics.

Vallejo

365 Tuolumne Street
Vallejo, CA  94590
(707) 553-5509
·         Monday-Thursday, 8 a.m. -- 7 p.m.
·         Friday, 8 a.m. – 5 p.m.

HIV Testing
·         2nd & 4th Thursday, 5 p.m. – 7 p.m. 

SDT Clinic (Sexually Transmitted Diseases)
·         Friday, 1 p.m. – 4 p.m.

Appeals Process
When a patient is denied a requested medical service or assessed a share of cost for the medical service provided, the patient is informed of the appropriate due process available to him/her. If the patient chooses to appeal the service denial or share of cost assessment, he/she must request a review of that decision, in writing, within ten (10) WORKING DAYS of the date of the denial letter. Send the written request for appeal to:  

Administrator, Family Health Services
Administrator, Department of Health and Social Services
2201 Courage Drive
Fairfield, California  94533

The letter must state that the patient is requesting an appeal and why he/she is dissatisfied. The patient is encouraged to submit additional medical information to substantiate the medical reason for the requested medical service or for the disputed share of cost for the services provided.