Make Payments

Payment Options
If you have an open case with a local child support agency, and DO NOT pay through wage withholding, you have several payment options:

1.    Pay by check or money order - send payments to:  

        California State Disbursement Unit
        P.O. Box 989067
        West Sacramento, CA 95798


2.    Make a single debit/credt card (Visa or Mastercard only) payment over the telephone at 
       (866) 901-3212 or online using the link below.

3.    Set up ongoing (recurring) automatic withdrawals from your checking or savings account or debit/credit card.

4.    Set up future payments from your checking or savings account.

Note:  There are no fees when making a payment using a debit/credit card.

  

To register, please access the website and:

  • Select the “Non-Custodial Parents” button
  • Select “Register Now”
  • Complete a “Non-Custodial Parent” profile

Paying Online Or Over The Phone:
Use your Personal Identification Number (PIN) and your California Child Support Automation System (CCSAS) participant ID number to make a payment.  Contact your local child support agency at (866) 901-3212 if you do not know your CCSAS participant ID number or call the SDU at (866) 901-3212.

To get a PIN, register online (use link below) or speak to a SDU customer service representative at 
(866) 901-3212.  When you register, a PIN is generated and mailed to your address on file, or sent by email.  Keep a record of your PIN; it is required to make payments online or over the phone. 

If you registered, but never received your PIN, you need to make sure that your address on file is accurate.  If it is, click the "reset PIN" button on the SDU website (use link below) and a new PIN will be generated and mailed to you.  If your address on file is not accurate, you can update it by contacting your local child support agency at (866) 901-3212 or log onto our Customer Connect website to update your address.  Then go through the steps to reset your PIN.

Note:  You ARE REQUIRED to register and receive a PIN to make a child support payment online or over the phone.  You also cannot manage your account, view payment history, edit your profile, or set up recurring payments unless you register.

When Are Payments Credited?
All payments will be credited when they are received at the SDU. Payments will no longer be credited on the date they are withheld from your paycheck but on the date they are received at the SDU. All payments must be received at the SDU by the end of the month to be credited in that month.  If your wage withholding is received at the SDU after the end of the month, you will have a balance due.

You may have payments automatically withdrawn from a bank account or be able to pay by credit card. However, if an employer is found, a wage assignment will automatically be issued regardless if there is an automatic withdrawal or credit card payment in place.

If you have proof of a payment that you did not receive credit for, please call our customer service number at 1-866-901-3212.

Please note that you will receive a Monthly Billing Statement for each month in which a child support collection is received or a payment is issued.



What Is Allocation And How Does It Affect Me?
Allocation is when a payment is applied to more than one child support case.  If you have only one child support case, you should not be affected by allocation of payments.  If you have more than one child support case, the payments received could be allocated (split) between the cases.  How allocation impacts a case depends on many factors, including how much support is owed and collected.  For more details on how allocation impacts you, contact your local child support agency at (866) 901-3212.

Allocation is when a payment is applied to more than one child support case.  If you have only one child support case, you should not be affected by allocation of payments.  If you have more than one child support case, the payments received could be allocated (split) between the cases.  How allocation impacts a case depends on many factors, including how much support is owed and collected.  For more details on how allocation impacts you, contact your local child support agency at .