Information For Employers

Making Payments
To register, please access the website at 

  • Select the “Employers” button
  • Select “Register Now”
  • Complete an employer profile
    • You will need your FEIN and company contact information

Or use the IVR by calling (866) 901-3212. 

If you have questions about a specific wage assignment you have received, please call (866) 901-3212.  Please provide your company name, your name, phone number, employee name and Social Security number, and the Solano County Department of Child Support Services case number.

Electronic Income Withholding Orders (e-IWO)
Income Withholding is a critical part of the child support enforcement program.  In an effort to improve the efficiency and effectiveness of Income Withholding, the Federal Office of Child Support Enforcement implemented the electronic exchange of Income Withholding Orders, "e-IWO."  With e-IWO states send, and employers receive Income Withholding Orders electronicaly.  Click on the link e-IWO for more information.

Resources for Employers:
DCSS Employer Resource Center - a guide to California child support for employers.
California Child Support - A Guide For Business - a complete step-by-step employer guide designed to help employers meet the child support requirements in California.
CSDA Employers Handbook - a guide intended to answer common questions about working with local child support agencies as it relates to the employer's role in processing child support obligations.
CSDA Employer Outreach - a resource center for employers which includes, frequently asked questions, Employer Forum, handbooks, electronic payments and more.  An email link is also provided for additional assistance.
e-IWO Fact Sheet - a flyer explaining how to sign up to receive Electronic Income Withholding Orders (e-IWO).  Includes options on how to receive/process e-IWO's and hyperlinks to sign up.

Frequently Asked Questions:
Are you an employer that has a question about child support?  Contact us today at:  EMPLOYER@CSDACA.ORG.  Your question will be sent to a child support expert who will get back to you shortly with the answer you need.  In the meantime, please visit our Frequently Asked Questions page.